We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Your item must be in the same condition as when you received it—unworn or unused, with all tags attached, and still in its original packaging—in order to be eligible for a return. You'll also need the purchase confirmation or receipt.
Return Process:
To start a return, you can contact us at customer@easyoptionxy.com Please note that returns will need to be sent to the following Address: 1317 Edgewater Dr #3572, Orlando FL 32804, United States
Return Method: By Mail
Return Label: In The Box
Product Conditions: New
Restocking Fee: No Restocking fee
Return Shipping Fee: No cost
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customer@easyoptionxy.com
Damages and Issues
Please check your order when it arrives and get in touch with us right away if the item is broken, damaged, or you get the wrong one so we can look into the problem and fix it.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you need to exchange an item please contact us at customer@easyoptionxy.com or call us at +1 351-207-2265
European Union 14 Day Cooling Off Period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For any inquiry please contact us at customer@easyoptionxy.com
More Information:
Address: 1317 Edgewater Dr #3572, Orlando, Florida 32804, United States
Phone Number: +1 351-207-2265